Relationship Matrix Tool
Relationship Matrix
This tool is used to assess the relationships you have with the customers organisation.
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This is one of the most important tools when it comes to developing opportunities. Far too often we see 1 to 1 relationships with a customer organisations. This means if your key contact moves, you have no relationship.
Even if you are not bidding for work or pursuing a new opportunity we would encourage you to use this tool to strengthen your relationships with your customer.
Click on the tool to download this free Excel resource. Contact us here if you want more information.
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"At all times, Stuart gave constructive evaluations of our company and processes. He identified areas where we could improve the way in which we are communicating with existing and prospective customers and provided practical advice on how to achieve this." Managing Director, Glen Contracts Cleaning
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